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Jean Ribault National Alumni Association
Effective Date: October 3, 2026

Jean Ribault National Alumni Association (“JRNAA,” “we,” “us,” or “our”) respects the privacy of our alumni, members, volunteers, website visitors, supporters, and others who interact with our organization.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website, submit the Alumni Roll Call form, participate in our programs, or communicate with us.

By using our website or voluntarily submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you voluntarily provide when you complete forms, contact us, participate in alumni activities, register for programs, join the Alumni Roll Call, request information, or communicate with the Association.

Information may include:

  • First and last name

  • Maiden or former name

  • Email address

  • Mobile or other telephone number

  • Mailing address

  • City, state, ZIP/postal code, and country

  • Graduation year

  • Date of birth, if voluntarily requested

  • Educational background

  • College or university information

  • Employment status

  • Occupation or profession

  • School activities and organizations

  • Civic or community organizations

  • Personal interests

  • Volunteer interests

  • Special skills and talents

  • Information regarding your connection to Jean Ribault High School

  • Information you include in messages or requests submitted to us

  • SMS communication preferences and consent records

We only ask for information reasonably related to alumni engagement, communication, membership, events, volunteering, community involvement, and the administration of Association programs.

2. How We Use Your Information

We may use the information we collect to:

  • Maintain and update alumni records

  • Operate the Alumni Roll Call

  • Communicate Association news and announcements

  • Provide membership information

  • Send meeting and event information

  • Provide Community access information

  • Coordinate volunteer activities

  • Connect alumni with relevant groups, committees, or opportunities

  • Respond to questions and requests

  • Provide administrative and customer-care communications

  • Manage memberships and Association participation

  • Improve our alumni programs and services

  • Understand alumni interests and involvement

  • Maintain accurate contact records

  • Protect the security and integrity of our systems

  • Comply with applicable legal or regulatory requirements

If you separately consent to marketing or promotional communications, we may also use your information to send approved membership campaigns, fundraising information, special-event announcements, alumni programs, and other promotional Association communications.

3. SMS and Mobile Information

If you voluntarily opt in to receive text messages from Jean Ribault National Alumni Association, we may use your mobile number to send the categories of messages described when you provided consent.

These may include:

  • Alumni Roll Call information

  • Membership administration

  • Meeting reminders

  • Event information

  • Volunteer coordination

  • Community access updates

  • Administrative notices

  • Responses to your requests

  • Promotional or fundraising messages when separately authorized

Providing your telephone number alone does not constitute consent to receive recurring promotional text messages.

SMS consent is collected separately through the applicable consent option.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. 

Mobile telephone numbers and SMS consent information will not be provided to third parties or affiliates for their own marketing or promotional use.

Service providers that assist us with communications, technical support, customer service, hosting, or similar operational functions may process information only as necessary to provide those services on our behalf.

SMS opt-in data and messaging consent are excluded from any use for third-party marketing or promotional purposes.

4. SMS Message Frequency and Charges

If you opt in to SMS communications:

Message frequency may vary.

The number of messages you receive may depend on upcoming meetings, events, membership activity, volunteer opportunities, Association programs, campaigns, and the communication preferences you select.

Message and data rates may apply.

Any charges associated with SMS or MMS messages are determined by your wireless carrier and mobile service plan.

Twilio currently requires website-based A2P privacy policies to disclose message frequency and that message/data rates may apply. Twilio

5. SMS Opt-Out and Help

You may stop receiving text messages at any time by replying:

STOP

to a message from Jean Ribault National Alumni Association.

After your request is processed, you will receive confirmation that you have been unsubscribed.

For assistance, reply:

HELP

or contact us directly:

Phone: +1 904-925-4116
Email: support@jeanribaultnaa.com

6. SMS Consent Records

To help document and manage communication consent, we may retain information related to your SMS enrollment, including:

  • Mobile phone number

  • Date and time consent was provided

  • Form or webpage through which consent was provided

  • Type of messages authorized

  • Consent language presented at the time of enrollment

  • Opt-in and opt-out activity

  • Communication preference changes

These records may be used for administrative, operational, and compliance purposes.

7. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or technology platform can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

8. Service Providers

We may use service providers to help us operate our website, manage forms, process membership transactions, send communications, manage alumni information, maintain technical systems, or provide customer support.

These providers may process information only as reasonably necessary to provide services on our behalf.

Our use of service providers does not change the SMS privacy protections described above.

Mobile opt-in information and messaging consent are not provided to outside parties for their own marketing or promotional campaigns.

9. Payment Information

If you make membership payments, donations, purchase event tickets, or complete another financial transaction through an external payment service, your payment information may be processed directly by that provider.

Jean Ribault National Alumni Association may receive transaction information such as your name, transaction status, amount, or membership status, but we may not directly receive or store your complete payment-card information when payments are handled by an independent payment processor.

The payment provider’s own privacy policy and terms may also apply.

10. Website and Usage Information

When you visit our website, certain technical information may be collected automatically, such as:

  • Device type

  • Browser type

  • Internet Protocol address

  • Pages visited

  • Date and time of access

  • Referring webpage

  • General website usage information

We may use this information to maintain website security, understand how visitors use our website, troubleshoot technical issues, and improve the visitor experience.

11. Cookies and Similar Technologies

Our website or the technology providers supporting it may use cookies or similar technologies to help the website function, remember preferences, measure usage, or improve performance.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some website functionality.

12. Alumni Information and Privacy

The information you provide through the Alumni Roll Call is intended to help JRNAA organize and better serve the alumni community.

Completing the Roll Call does not authorize the Association to publicly publish your private phone number, email address, home address, payment information, or other confidential information.

If alumni directories or member listings are offered in the future, separate permissions or privacy controls may be provided as appropriate.

13. Links to Other Websites

Our website may contain links to outside services, including payment platforms, event-registration services, social networks, or other resources.

Those websites operate independently and may have their own privacy policies and practices.

We encourage you to review the privacy policies of any external service before providing personal information.

14. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Maintain alumni records

  • Provide Association services

  • Maintain membership or communication history

  • Document SMS consent

  • Resolve disputes or requests

  • Meet administrative or legal obligations

  • Protect the Association and its members

Information that is no longer reasonably necessary may be deleted, anonymized, or archived according to our internal practices and applicable requirements.

15. Updating Your Information

You may contact us to request that inaccurate alumni or contact information be corrected.

Contact:

Phone: +1 904-925-4116
Email: support@jeanribaultnaa.com

We may need to verify your identity before making changes involving private account or alumni information.

16. Communication Preferences

You may adjust your communication preferences at any time.

For SMS communications, reply STOP to unsubscribe.

For other communications, you may use the unsubscribe option provided in the communication or contact us directly.

Opting out of promotional communications does not necessarily prevent us from sending administrative or service-related communications that are necessary to respond to your request or manage an existing relationship.

17. Children’s Privacy

Our website and alumni services are primarily intended for alumni, adults, parents, supporters, and other members of the community.

We do not knowingly use our services to collect personal information from children for marketing purposes.

If you believe information concerning a minor has been submitted improperly, please contact us.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, communication practices, technology, or applicable requirements.

When changes are made, the updated policy will be posted on this page and the effective date will be revised.

We encourage you to review this policy periodically.

19. Contact Us

If you have questions about this Privacy Policy, how your information is handled, or your communication preferences, contact:

Jean Ribault National Alumni Association

Phone: +1 904-925-4116
Email: support@jeanribaultnaa.com
Website: https://www.jeanribaultnaa.com/

For SMS support, reply HELP.

To stop SMS communications, reply STOP.

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